The fastest of the fast

Oct 04, 2016

Scrypt, Inc. was recently recognized by the Austin Business Journal as one of the fastest growing companies in in Central Texas in their annual Fast50 contest. This is the third year in a row that Scrypt has been featured on this list. To qualify for the Fast50, companies based in Central Texas must have experienced dramatic […]

Looking back at 20 years of HIPAA

Sep 21, 2016

Twenty years ago, on August 21, 1996, President Bill Clinton signed the Health Insurance Portability and Accountability Act (HIPAA) into law. In those two decades, healthcare has changed a lot, and HIPAA has assisted with those changes along the way. Those original privacy provisions, as signed by Clinton, totaled 337 words. By 2002, when the […]

The benefits of mobile messaging in healthcare

Sep 21, 2016

For healthcare professionals, having access to reliable and secure lines of communication is essential for delivering a timely and substantial level of care to patients. In today’s modern practice, mobile messaging has become an integral component in the clinical workflow, due to its many benefits, which include: Two-way communication Unlike paging, mobile messaging is a […]

Are text messages HIPAA-secure? Five steps to text messaging security.

Sep 08, 2016

According to a 2015 report into smartphone usage in the U.S., 97% of smartphone owners use text messaging as a means of communication on a regular basis, making it the most widely-used mobile feature of all. With these numbers in mind, it is clear to see why organizations are embracing text messaging as a way […]

HIPAA can’t keep up with fast-moving consumer technologies

Aug 22, 2016

The U.S. Department of Health and Human Services (HHS) recently issued a report to Congress, outlining the gaps that exist in the scope of health data protection. The 32 page document serves to recognize that “While HIPAA serves traditional health care well and continues to support national priorities for interoperable health information with its media-neutral […]

OCR releases ransomware and HIPAA guidance

Aug 18, 2016

Healthcare organizations have generally been slow at implementing appropriate cybersecurity safeguards, positioning the industry as a magnet to cybercriminals. In fact, a recent poll highlights that the majority of U.S. hospitals have fallen victim to at least one ransomware attack in the past twelve months. In recognition of this vulnerability, the Health and Human Services’ […]

What impact has TRID had on mortgage lenders?

Jul 20, 2016

For time immemorial, mortgage lenders have been required to adhere to (1) The Truth in Lending Act (TILA) and (2) The Real Estate Settlement Procedures Act (RESPA). These two policies were designed to protect consumers by disclosing to them the cost a mortgage loan, and the cost of closing a loan transaction respectively. Both TILA […]

Six figure HIPAA settlement a harsh reality check for Business Associates

Jul 20, 2016

Catholic Health Care Services (CHCS), a Pennsylvania based company that provides management and information technology services as a business associate to six skilled nursing facilities, has been ordered to pay $650,000 to settle HIPAA violations connected to the theft of an employee’s iPhone. The incident compromised the PHI of 412 nursing home residents – including […]

Medical Professionals Seek Secure Mobile Communication Platform for Efficient Workflow – Not Social Networks

Jul 16, 2016

Mobile communication is an integral and growing part of every aspect of modern life, including healthcare. Fast and secure communication between care team members can measurably improve clinical efficiency as well as patient outcomes—this is a given. In addition, federal and state requirements for electronic health recordkeeping are pushing many medical professionals to aggressively begin […]

Cost of Healthcare Data Breaches Revealed in Ponemon Data Breach Study

Jun 29, 2016

  It will probably come as no surprise that the average cost of a data breach in the healthcare industry was the highest of all surveyed industries in a recent Ponemon Institute report. Setting a new record high at $402 per capita cost, healthcare data breaches have increased substantially above the overall mean of $221. […]

HIPAA and Personal Representatives

Jun 22, 2016

The industry news is often filled with reports surrounding the topic of patient privacy, generally stemming from a breach of medical records without any form of consent in place. But issues can also arise when patient information is not shared with family and friends, either because medical staff have withheld details, or patients themselves choose […]

Three lessons from the LinkedIn data breach

Jun 08, 2016

Unless you’ve been living under a rock for the past few weeks, you’ll undoubtedly be aware that LinkedIn is back in the media spotlight, and once again, it’s for all the wrong reasons. Back in 2012, the business-oriented social networking platform fell victim to a data breach that resulted in more than 6.5 million of […]

New study confirms healthcare is an easy target for cybercriminals

Jun 06, 2016

  The Sixth Annual Benchmark Study on Privacy and Security of Healthcare Data from Ponemon Institute reveals the leading cause of data breaches for hospitals and medical providers for the second consecutive year is cybercrime. Despite experiencing multiple data breaches of this nature, the majority of healthcare organizations are lacking the resources to effectively manage […]

Joint Commission lifts ban on clinical texting of orders

May 24, 2016

Physicians have long recognized the benefits of a mobile workflow, having the ability to carry out tasks with minimal disruption is an effective means of delivering care to their patients. In fact, around 87 percent of doctors are currently using smartphones and tablets to complement their workload. Secure text messaging is becoming an increasingly popular […]

Mental Health and HIPAA

May 10, 2016

A few months back, we published a guide detailing some of the ‘gray areas of HIPAA’ that all covered entities and business associates need to be aware of. The HIPAA rules apply to behavioural and mental health in much the same way, but there are a few differences for providers who specialise in these fields. […]

7 Takeaways from the 2016 Internet Threat Report

Apr 26, 2016

  Cyber criminals are becoming more sophisticated in their attacks due to increased skills and resources, according to a new cybersecurity report by Symantec. The 2016 Internet Security Threat Report provides a detailed overview and analysis of the year’s global threat activity, including rising trends, malicious activity, spam, and phishing. Below are seven takeaways from […]

Save the earth. One fax machine at a time.

Apr 20, 2016

For Earth Day we’ve created an infographic illustrating the how manual fax machines damage the environment. Switch to Sfax cloud faxing and reduce your environmental impact.

Phase 2 HIPAA Audits Have Arrived

Apr 06, 2016

Last week, The HHS Office for Civil Rights (OCR) kicked-off its long anticipated program of Phase 2 HIPAA Audits of covered entities and their business associates. The process will investigate policies and procedures adopted and employed by these parties to meet standards and specifications of the HIPAA Privacy, Security, and Breach notification rules. Does this […]

Verizon Report – Findings From The Data Breach Digest

Mar 17, 2016

A recent report published by Verizon, ‘Data breach digest – Scenarios from the field’ has revealed some interesting statistics about data breaches. The report looks at 18 data breach scenarios, which were selected due to their prevalence and/or lethality. Of these 18 scenarios, 12 were chosen as they are the most common types of data […]

Five gray areas of HIPAA you can’t ignore

Mar 16, 2016

The Office for Civil Rights’ Phase 2 HIPAA audits are looming, and organizations need to be prepared. However, many entities that handle PHI are unaware of where they may be noncompliant due to confusion within some areas of HIPAA. The HIPAA rules apply to many industries outside of healthcare. Despite this, many organizations conclude that […]

Five big talking points from HIMSS 2016

Mar 07, 2016

The HIMSS Annual Conference & Exhibition has long been a hotly-anticipated date in the health IT calendar, and this year’s event was no exception. As the dust settles after HIMSS16, we’ve compiled five of the biggest topics of conversation from our five days in the Mojave Desert. Cybersecurity Cybersecurity was a major talking point of […]

HIPAA guidelines for health app developers

Feb 24, 2016

The HHS Office for Civil Rights (OCR) has published new guidance on its mHealth Developer Portal, to help app developers determine how HIPAA regulations might apply to the products they are building. The new guide, entitled Health App Use Scenarios & HIPAA, includes six hypothetical scenarios which set out to address the following two questions: […]

Key Findings From The California Data Breach Report

Feb 20, 2016

In 2002, California became the first state in the country to enact a data breach reporting law to help protect consumers from the effects of having their personal data breached. In September 2014, California’s breach notification deadlines for medical information breaches were extended from 5 business days to 15 business days for clinics, health facilities, […]

2015 data breach round up

Jan 11, 2016

There have been a number of high profile data breaches during 2015, particularly in the healthcare sector, but also some significant breaches in other sectors that we felt were worth a mention in this year’s data breach round up. While reported breaches are down by 2.5% YoY, it is clear from the variety of organizations […]

Communication: The Glue for a Functional Accountable Care Organization

Jan 03, 2016

Imagine your grandmother is hospitalized after suffering a heart attack. To everybody’s relief, she receives state-of-the-art medical care in a top-notch hospital a mere 10 miles from home. On discharge day, she is sent home with a long list of instructions, new medications, and a recommendation she follow up with her primary care doctor within […]

Verizon 2015 Protected Health Information Data Breach Report Highlights

Dec 22, 2015

The 2015 Protected Health Information Data Breach Report by Verizon brings to light issues associated with the safeguarding of protected health information (PHI), the main causes of disclosure, and advice for organizations that handle such data. While the data analysed in this report has a strong US bias (83%), the report should serve as a […]

Advice for staying HIPAA compliant when using social media

Dec 02, 2015

Social media is an increasingly common presence in healthcare, among providers and consumers alike. For healthcare providers, social media can be an extremely effective marketing tool, acting as a direct line of communication between current and prospective patients. Social media sites, forums and blogs also act as a valuable platform for healthcare professionals to share […]

New cybersecurity regulations for financial institutions needed, says NYDFS

Nov 23, 2015

Barely a week goes by nowadays without a new high profile data breach hitting the headlines. While efforts have undoubtedly been stepped up with regard to cyber security – by both covered entities and industry regulators – evidently there is still much work to be done. Last week, New York’s leading banking regulator – the […]

Don’t be fooled by HIPAA Conduit Exception Rules

Nov 17, 2015

When selecting a HIPAA fax provider, you’d think that companies who state they offer HIPAA compliant faxing solutions would be prepared to sign a Business Associate Agreement (BAA), right? Well, you’d be wrong. Some cloud fax providers don’t sign a BAA. They advertise that they are HIPAA compliant, but according to the HIPAA Omnibus Rule […]

Phase 2 HIPAA Audit Checklist

Nov 05, 2015

It’s been a long time coming, but according to OCR, the phase 2 HIPAA audits are expected to begin in Spring 2016, so you’ll need to make sure your organization is prepared. With a high number of breaches occurring in the last two years being attributed to a lack of encryption, employee negligence and cyber […]

Second round of HIPAA audits to begin in early 2016

Oct 26, 2015

The first round of HIPAA audits conducted by OCR in 2012 seem like a distant memory. With the threat of audits looming since fall 2014, organizations have had longer than expected to prepare for the phase 2 audits, in part due to the delays caused by slow web portal development and OCR resources being stretched […]

Data Security the Biggest Concern for BYOD

Oct 22, 2015

  A recent study has shown that BYOD (bring your own device) is decreasing amid concerns around data security. Of the organizations surveyed, 73% allowed BYOD, down from 88% in 2014. This is in contrast to the Gartner research conducted at the end of 2014, which projected that 90% of organizations would support some aspect […]

OCR’s new HIPAA portal raising more questions than answers

Oct 14, 2015

Earlier this month HHS’ Office for Civil Rights (OCR) launched an online portal intended to help mobile health app developers better understand the HIPAA privacy and security rules. The OCR explains, “many mHealth developers are not familiar with the HIPAA Rules and how the rules would apply to their products. Use this site to help […]

Fitbit wearable tech becomes HIPAA compliant

Sep 25, 2015

Concerns around wearable tech meeting HIPAA compliance have been much discussed following the launch of Apple Watch, and Apple fitness and medical research frameworks HealthKit and ResearchKit. Fitbit is obviously a company that took note of these concerns after they announced that their wearable tech is now HIPAA compliant. This will allow Fitbit to expand […]

Document Management for Mortgage Lending. On premises, or in the cloud?

Sep 22, 2015

One big question that is frequently asked among lenders of all sizes is whether to implement an on-premises deployment of their electronic document management (EDM) solution, or move to the cloud. While each option has its advantages and challenges, organizations have unique needs and characteristics that make one of these options more viable and advantageous […]

Information security advice for mortgage lenders

Sep 17, 2015

The MBA (Mortgage Bankers Association) recently released a whitepaper, The Basic Components of an Information Security Program. The document is intended to provide mortgage industry professionals with an overview of the security risks that affect the lending industry, along with advice for managing those risks. The document is aimed predominantly at small and medium sized businesses, […]

Email to provider revealed as the reason for recent Atlanta data breach

Aug 18, 2015

A simple error made by an employee sending an email to a contracted provider resulted in the unintentional disclosure of the medical records of 3,000 clients of the Community Care Services Program based in Georgia. The Community Care Services Program is responsible for helping people at risk of nursing home placement to remain in their […]

BYOD and HIPAA – the good, the bad, and the ugly

Aug 12, 2015

BYOD (Bring Your Own Device) has grown steadily over the past few years, and it is showing no signs of slowing down anytime soon. Devices are able to perform tasks far beyond calling and texting, with healthcare professionals now having access to patient data such as electronic medical records (EMRs), results, pharmaceutical information and a […]

Sfax has a new color palette.

Jul 31, 2015

No, it’s not your monitor. Over the next several weeks you will notice a change of color around Sfax from blue to purple. The new purple (Pantone #688 and #689 for you design geeks) replaces the original Sfax blue while still keeping it within a ‘healthcare’ color range. We hope you like it as much […]

5 tips for HIPAA Compliant Faxing

Jul 29, 2015

If you’re in healthcare, odds are you send and receive faxes on a daily basis. Despite the best efforts of the healthcare exchanges, it’s just too early to solve the interoperability issues that prevent the secure sharing of patient data between EHRs. Here’s a helpful list of safeguards to follow when faxing PHI so that […]

Ready for the future

Jul 29, 2015

It is accepted wisdom that for its universality, immediacy and security, faxing will remain a part of business life for the foreseeable future especially in industries like healthcare where real-time exchange of documents is critical every day.  Those troublesome fax machines and fax servers are being phased out in favor of secure digital fax services. […]

Cheat Sheet to the HHS Privacy and Security Rules

Jul 27, 2015

The Department of Health and Human Services (HHS) recently released a comprehensive guide to the  Privacy and Security of Electronic Health Information that covers a lot of ground in its 7 chapters and 60+ pages. Scrypt, Inc. created a cheat sheet that illustrates the key HIPAA rules around handling protected health information (PHI).

Flash Player Status

Jul 22, 2015

As you may be aware, there have been concerns this month over what have been headlined as ‘critical’ zero-day security flaws for Adobe Flash in the browser. We have seen an enormous amount of press coverage – some of which has been inflammatory and ‘Flash bashing’ for the sake of column inches – rather than […]

Protecting PHI on a mobile device

Jul 22, 2015

  Healthcare organizations and other covered entities have an obligation to protect the privacy of the their patients’ ePHI (electronic protected health information). The HIPAA Security Rule requires covered entities and business associates to maintain reasonable and appropriate administrative, technical, and physical safeguards for protecting patients data. As part of this requirement, they must: Ensure […]

How does Apple ResearchKit collect health data?

Jul 06, 2015

Announced in March 2015, ResearchKit is an open-source software framework developed by Apple to aid medical researchers and healthcare organizations in collecting medical information on patients and participants straight from their iPhone or Apple watch. ResearchKit apps created by developers could change the way in which medical research and health monitoring is conducted forever. 1 […]

HIPAA Business Associate Guide to Data Breach Notification

Jun 30, 2015

Business Associates, or BAs, have not been covered by the HIPAA Security and Privacy Rule for as long as the healthcare organizations they provide services to, and this means that some BAs may be unsure of what to do when it comes to being able to handle a data breach incident. No matter the size […]

Government Data Breach Linked to Anthem Hack

Jun 22, 2015

Up to four million current and former federal employees may have been compromised following a breach of computer systems of the Office of Personnel Management (OPM), making it the largest known cyberattack to occur on a federal network. The attack started in December of 2014 but was not discovered until April of this year. The […]

An Ode to San Diego

Jun 09, 2015

There is something about the warm California sun and the way it shines when it rises. The rays omit a certain kind of energy that bursts at the seam, awakening each soul lucky enough to share this experience. This is the scene every morning in our San Diego office. However, with that being said, nothing […]

There’s Got to Be a Morning After TRID

Jun 02, 2015

TRID. It sounds like a bad science fiction movie: “The Day of the TRID.” And currently, a lot of lenders are nervous that the TILA-RESPA Integrated Disclosure could become a real life horror show come August 1st, when they are required to merge their Real Estate Settlement Procedures Act and Truth in Lending Act disclosures. […]

Ponemon Webinar Highlights – Healthcare Data is Under Attack

Jun 01, 2015

A webinar to discuss the findings of The Fifth Annual Benchmark Study on Privacy & Security of Healthcare Data highlighted that healthcare data is becoming targeted by criminals more frequently than ever as patient data becomes a high value commodity on the black market. The benchmark study collected information from 90 organizations, including both covered […]

No Robots. Just Humans: Meet Mari Westberry

May 20, 2015

In our ongoing series called ‘No Robots. Just Humans,’ we offer you a look into the people who make Scrypt the special place that it has become.  Especially to the ‘family’ of people that come to work every day. For the last four years, Mari has been a Scrypt Product Manager overseeing two of the […]

Data Breach Investigation Report Highlights Unencrypted Devices as a Major Issue

May 11, 2015

The 2015 Data Breach Investigations Report published by Verizon highlights lost and stolen devices that lack encryption as a major cause of data being compromised across all industries. The report estimates a financial loss of $400 million from 700m compromised records – demonstrating the importance of managing data breach risks. Nearly 80,000 security incidents occurred […]

What impact will The Data Security and Breach Notification Act of 2015 have if passed?

May 04, 2015

On April 15 2015, the House Energy and Commerce Committee approved the Data Security and Breach Notification Act by a 29-20 vote.  The bill is the first federal rule requiring organizations to inform consumers that their personal information may have been compromised by hackers – and will replace any existing State laws. If passed into […]

Ode to Austin

Apr 23, 2015

Austin. The Live Music Capital of the World, home to SXSW, a peculiar nesting place for bats, hometown to arguably the best barbecue in all of the nation (Franklin BBQ) and the place where the famous Austin City Limits Festival calls home. It’s not just these places, it also happens to be one of the two […]

Meet the man behind the curtain, Scrypt CEO, Aleks Szymanski

Apr 08, 2015

“Pay no attention to the man behind the curtain!” ― L. Frank Baum, The Wonderful Wizard of Oz Contrary to the great words of L. Frank Baum, the man behind the curtain of Scrypt, Aleks Szymanski has a lot to be recognized for. He’s currently blending two companies together into one and taking the business into uncharted […]

Increase in cloud adoption raises security concerns

Apr 08, 2015

The growth in cloud computing has been explosive. In 2010, the cloud computing industry was estimated to be worth $37 billion; by the end of 2015, the global cloud market is expected to reach $121 billion. This increase in cloud adoption is a trend set to continue, with 64% of companies saying they expect to […]

What Everyone Ought to Know About Cloud Fax and Scalability

Mar 26, 2015

Don’t let short-term cloud fax deals impact the long-term financial success of your business. Find out more about the real cost of cloud fax when it comes to scalability.

What is encryption and why is it important?

Mar 26, 2015

Data encryption is fundamental for the protection of sensitive data and personal information online, find out more here.

Higher fines and increased enforcement…and we’re not just talking HIPAA

Mar 26, 2015

As Jerome Meites, HHS Chief Regional Civil Rights Counsel, warns that penalties to date are “low compared to what’s coming up”, it’s time covered entities and business associates take data security seriously.

Is faxing HIPAA compliant?

Mar 26, 2015

For those looking to ensure their healthcare data is properly protected, it is worth carefully exploring the measures your chosen service implement.

Become a workflow genius with XDOC

Mar 18, 2015

As we gear up for MBA Tech 15, (have you registered yet?) we thought we would show you what we’ve been cooking before we get there. While we realize this is a bit early considering the conference isn’t until the end of the month (visit us at booth #209!), but we’re brimming with excitement to […]


Mar 13, 2015

Prison terms for HIPAA violations predicted to rise

Mar 05, 2015

The threat of PHI data being used for criminal activities is expected to grow – 2014 saw numerous high profile breaches, many of them caused by hackers. However, as the move to ePHI continues, healthcare professionals and their business associates have legitimate access to thousands of patient records at their fingertips, and while the majority […]

Are your cloud file sharing services secure?

Mar 03, 2015

Cloud-based file sharing services such as Dropbox and Google Docs offer solutions to many of the document management challenges faced by organizations; it can help to maximize productivity by providing a collaborative way of working, it cuts down on paperwork, and allows users to work remotely across a number of devices. However, hackers are viewing […]

No Robots. Just Humans. Meet the people behind Scrypt’s awesome customer support team

Feb 19, 2015

Editor’s note: Scrypt is starting a new series called ‘No Robots. Just Humans’.  Our goal is to offer you a look into the people who make Scrypt the special place that it has become.  Especially to the ‘family’ of people that come to work every day. One of the most frustrating things someone can experience […]

Anthem breach enforces the need for encryption at rest as well as in transit

Feb 11, 2015

Anthem, the second largest health insurer in the US, announced last week that personal information of up to 80 million customers and employees was the subject of a “very sophisticated external cyberattack”. There have been 40 million people affected by data breaches from multiple entities in the last decade; this breach has the potential to […]

Understanding HIPAA document storage compliance in the cloud

Jan 29, 2015

The adoption of electronic patient healthcare information (ePHI), and the widely reported data breaches throughout 2014 has raised concerns around data security, as more and more organizations shift towards implementing measures that could see paper PHI eliminated completely. This is a particular concern for smaller organizations where implementing HIPAA compliant technologies may be a strain […]

Emerging concern coming from private litigation to BA’s and Covered Entities

Jan 07, 2015

Covered entities and business associates need to take extra precautions to protect patient personal health information (PHI), as penalties could be staggering. This has been highlighted recently in the Byrne vs. Avery Center case in Connecticut. Byrne sued the Avery Center for negligence after her personal medical information was disclosed to her ex-partner’s attorneys as […]

2014 HIPAA roundup & year end review

Dec 17, 2014

There has been no shortage of HIPAA related controversy this year, so with 2015 just around the corner, we thought we’d roundup news highlights from the past 12 months. Increase in complaints The number of HIPAA violation complaints received by the Department of Health and Human Services continued to increase during 2014. By May 2014, […]

Stop using old paper fax machines and be HIPAA compliant while going green

Dec 11, 2014

The cost to the environment 1 million trees could be saved every year if 5% of organizations switched to a paperless cloud faxing solution. Conventional fax machines are responsible for consuming more than 200 billion pages of paper each year in the US alone – a single machine uses an average of 5,000 sheets of […]

PHI Breaches Set to Rise as Demand For Home Health Care Increases

Dec 02, 2014

The demand for home health care is expected to continue to rise over the coming decades as millions of baby boomers begin to retire. The US Census Bureau predicts that by 2030, there will be about 72.1 million older persons in the United States; more than twice the number reported in 2000. Data compiled from […]

Meeting HIPAA Security and Encryption Standards

Nov 18, 2014

How secure is your PHI data? HIPAA (Health Insurance Portability and Accountability Act) are set to begin phase 2 audits in 2015, and OCR (United States Office of Civil Rights) have projected that part of the auditing process will include checking whether all systems and software that transmit electronic PHI (Protected Health Information) use encryption […]

Safeguarding against new cyber threats

Nov 13, 2014

The threat of cyber attacks is a very real concern for healthcare industry leaders. Earlier this year, headlines were dominated by Heartbleed – a security bug which compromised users’ personal information by allowing attackers to access protected information via vulnerable versions of OpenSSL software. The latest headline threat comes in the form of Shellshock. Shellshock, […]

Eliminating the risk of email breaches

Nov 06, 2014

Vast amounts of sensitive information is shared within the healthcare industry every day. Email may sound like the most logical tool for sharing such information – it’s quick, fast and easy to use – but it is also inherently insecure. The most common pitfall of email is quite simply human error – sending sensitive information […]

What should you do to prepare for Phase 2 Audits

Oct 30, 2014

The phase 2 audits will focus on targeting HIPAA Standards that were sources of high numbers of non-compliance in the phase 1 audits. This may include: Risk analysis and risk management Content and timelines of breach notifications Notice of privacy practices Individual access Privacy Standards reasonable safeguards requirement Training to policy and procedures Device/media controls […]

OCR Phase 2 HIPAA Audits – The Selection and Audit Process

Oct 24, 2014

Following the phase 1 audit, which focused exclusively on covered entities, the phase 2 audit conducted by The Office for Civil Rights (OCR) will also focus on business associates. From a pool of approximately 550 – 800 covered entities, which have been randomly selected from the National Provider Database and America’s Health Insurance Plans databases, […]

Phase 2 HIPAA audits delayed due to slow web portal development

Oct 07, 2014

A spokesperson for the U.S. Department of Health and Human Services’s Office for Civil Rights has urged entities to remain patient whilst an audit web portal is developed.

Have your Business Associates met the HIPAA Final Omnibus Rule deadline?

Sep 30, 2014

The one-year grace period is up! If you haven’t reviewed your Business Associate Agreements in the last year, it’s time to check your documentation.

10 preventable breaches from the last month alone

Sep 22, 2014

Don’t make the same mistake as these covered entities! Learn from their mistakes and reduce the risk of a HIPAA breach within your organization.

What to expect from Phase 2 HIPAA audits

Sep 16, 2014

Between 550-800 covered entities will be reviewed in the upcoming Phase 2 HIPAA audits. Find out what’s changed and who will be affected.

5 Lessons Learned from the 2012 trial HIPAA audits

Sep 11, 2014

In 2012, the Department of Health and Human Services (HHS) alongside the Office of Civil Rights (OCR) undertook HIPAA audits of around 150 covered entities (CE) to assess adherence to the HITECH Act. Focusing on privacy, security, and breach notification, the comprehensive audits analyzed the processes, controls, and policies of selected CEs to verify compliance. […]

What are the main causes of a HIPAA breach?

Sep 02, 2014

With hacking accounting for just 6% of healthcare data breaches, find out how PHI is being put at risk.

What is a breach under HIPAA?

Aug 25, 2014

As the second largest HIPAA breach ever reported goes public this week, are you up-to-speed with the different types of data breaches?

What is PHI and why should you care?

Aug 19, 2014

Did you know there are 18 different identifiers under HIPAA that constitute PHI? Read on to find out more.

What you need to know about moving to cloud fax

Jul 23, 2014

Worried about cost, security or implementation? Don’t be! Moving to cloud fax can save you money and make sure your documents remain fully secure. Find out how.

Have you got data breach fatigue?

Jul 17, 2014

With each month bringing news of another data breach, it is crucial that businesses work with employees and consumers to ensure personal information remains secure.

Are you ready for the second round of HIPAA audits?

Jul 11, 2014

Have you undertaken a risk analysis? Don’t leave it too late! Read on to find out how you can work towards HIPAA compliancy.

Avoid security breaches this summer. Tips for BYOD during the holidays

Jul 03, 2014

Have you embraced a BYOD culture in your business? Check out our tips for safeguarding sensitive data this summer.

Another blow for Concentra following $1.7 million fine

Jun 20, 2014

A shock discovery exposes Concentra as another HIPAA breach is uncovered. Find out more here.

5 ways cloud fax can change your business

Jun 09, 2014

Advancements in technology has changed the way business works. Here’s how you can evolve your business with cloud fax.

Sharing information – the dos and don’ts

May 30, 2014

Don’t let your personal information, or that of others, fall into the wrong hands – follow these dos and don’ts to help protect sensitive data.

Concentra and QCA Health Plan Learn A Costly Lesson

May 16, 2014

Further penalties emphasize the importance of HIPAA compliance as Concentra and QCA Health Plan agree on penalty settlements.

Create and use strong passwords that you can actually remember

May 08, 2014

With hacking and security breaches becoming increasingly prevalent, everyone storing private information online needs to take their password security seriously. There is an abundance of information available on creating secure passwords, but it can easily start to feel pretty daunting to try to follow all the rules. Here’s a list of common password tips from […]

5 Ways to Help Secure Your Remote Workforce

May 02, 2014

Knowledge is power when it comes to efficiently and securing running your business – regardless of size. Empower your workforce, whilst protecting sensitive documents, with these five tips.

Healthcare Listed as a Top Industry for Physical Data Theft and Loss

Apr 30, 2014

Verizon’s Data Breach Investigation Report show Healthcare as top industry for physical data theft and loss. Find out more here.

Need to send a fax quickly? Go mobile!

Apr 21, 2014

With cloud fax there’s no need to risk sending sensitive documents by email. Securely send important documents via your mobile or tablet in six simple steps.

EHR Adoption Booms Among Solo Physicians

Apr 10, 2014

Market research confirms a significant increase in EHR adoption amongst solo physicians as cloud technology transforms the Healthcare industry.

Heartbleed security update

Apr 09, 2014

Less than 36 hours ago, we learned about a potential security exploit called “Heartbleed” on some websites that use Linux/Apache and OpenSSL to secure customer information. We are unaffected.

Why healthcare professionals should choose their business associates wisely

Mar 31, 2014

Are your vendors taking care with PHI? Here are 3 tips when considering your Business Associates.

Are you mobile? Improve your productivity with mobile cloud faxing

Mar 28, 2014

With the ‘Digital Government’ focusing on technology it’s more important than ever for professionals to embrace mobile and cloud services. Find out more.

Data Retention Requirements for Business Associates

Mar 25, 2014

There has been some debate around how long a BA should retain documents containing PHI, as seen in this LinkedIn forum discussion. Some attest that BAs should retain these documents for as short a time as possible while others state regulatory issues that make it necessary to retain these documents for 6 or 10 years.

Why password protection isn’t enough for healthcare professionals

Mar 21, 2014

Under HIPAA ‘covered entities’ must go beyond password protection to protect sensitive information. Find out why here.

Is HIPAA compliancy crucial for your business?

Mar 19, 2014

Every day healthcare professionals rely on the secure transfer of sensitive documents and data. Find out more about our resolute commitment to HIPAA compliancy.

BYOD and Healthcare App Security

Mar 06, 2014

With BYOD on the rise for healthcare professionals make sure you’re aware of app security risks and to avoid to them.

Why fax is no longer a thing of the 90s

Feb 28, 2014

Whilst manual faxing may be stuck in the 90s cloud fax is here to stay, discover more about cloud fax here.

Are your EHR’s under threat?

Feb 12, 2014

With patient knowledge of digital privacy falling short, cloud-IT service providers must take responsibility for the security of EHR to protect PHI.

The Health ‘Digital Divide Dilemma’

Feb 10, 2014

Where do you stand on the health IT ‘digital divide’? Is a lack of financial incentives and technical assistance holding your organization back?

Prevention is the key to success as health data breach tops 800

Feb 04, 2014

With over 70 breaches added to the HSS Breach Notification Tool since last month, it’s time for healthcare professionals and organizations to make sure HIPAA compliant procedures are in place.

Cloud fax and HIPAA. What every healthcare professional should know.

Jan 27, 2014

The cloud is becoming an indispensable component of everyday business. Here we discuss considerations for healthcare professionals when it comes to cloud fax and HIPAA.

Thinking about moving to cloud fax? 7 key benefits you need to know.

Jan 24, 2014

Cloud-based faxing can help transform productivity, keep your documents secure and help save your business money. Find out how you can revolutionize your business in 2014.

The 5 Biggest HIPAA Breaches of 2013

Jan 23, 2014

From stolen laptops to programming errors, find out what caused the biggest HIPAA breaches of 2013 and who was responsible.

How to improve your productivity with cloud faxing

Dec 31, 2013

Whether you’re a small business or a large organization efficiency is crucial for success. Here are five ways you can improve your productivity with cloud fax.

Four faxing myths exposed

Dec 30, 2013

Don’t let misconceptions about fax compromise your business or organization. Here we expose four myths about faxing.

When is it smarter to fax or email?

Dec 29, 2013

Used correctly both fax and email are undeniably valuable for businesses and organizations, but make sure you’re using the right service at the right time. Find out more.

Medical Societies: The Unsung Heroes of Today’s Physicians

Dec 20, 2013

As 2013 comes to a close, I can’t help but reflect on those who have stood out as real heroes in 2013: Groups who still champion the solo physicians and the right for physicians to remain autonomous, reimbursed fairly, and have their scope of practice respected amongst colleagues in the greater medical community. Our state […]

Why your business should switch to cloud faxing

Dec 17, 2013

Start streamlining your business workflow with cloud faxing. Here are five ways in which cloud faxing can benefit your business.

Technology with Humanity

Dec 07, 2013

The recent 2012 mHealth Summit in Washington, DC last week had the tech world buzzing about the next innovations that will change healthcare forever. What exactly are those on the cutting edge of mobile health information technology looking for – or offering – this year? As a physician, I hope they are focused not just […]

Physician Leadership: Why it Matters?

Dec 06, 2013

Steve Jobs once said, “Innovation distinguishes between a leader and a follower.” I wouldn’t have known what he meant right out of residency, thrust into my first “leadership” role. What does it mean after all to be a leader in medicine? Many, like me, were considered a team leader by default, simply because of a […]

Why is cloud faxing secure?

Nov 28, 2013

With extensive physical, organizational and the technical measures in place you can rest assured that cloud faxing with Sfax is secure.

How online fax can benefit your business

Nov 25, 2013

Online faxing will save your business more than just money. With its ease of use, immediacy of delivery, and universal accessibility Sfax can help revolutionise your business.

Communication & Documentation – What is the Burden of Proof?

Nov 22, 2013

Electronic medical record (EMR) integration is certainly a hot topic for any technology in the healthcare world today. The push for integrating mobile communication solutions with the EMR seems logical, but perhaps there are some bigger questions to answer first. While EMRs do a great job of providing digital documentation of a patient’s history of […]

Become an eco-friendly business with Sfax

Nov 18, 2013

Cut down on pollution with Sfax and save your business money on energy bills, paper and ink costs with online faxing.

Can Technology Help with Physician Wellness?

Nov 08, 2013

Physician wellness – the idea of physicians being taken care of – is not a new concept; however in this new era of medicine, it may mean something different. Is it possible that technology could represent a physician wellness tool? Take for example the idea that a solo physician is able to connect with peers […]

Cloud fax for schools and education institutions

Nov 08, 2013

The day-to-day running and efficiency of educational organizations is dependent on the sending and receiving of important and sensitive information. Find out why cloud faxing with Sfax is the ideal solution.

How to send a fax from your computer using Sfax

Oct 23, 2013

Signing and sending faxes from your computer doesn’t need to be hard. Once you’ve chosen an Sfax plan that suits your needs and made your account, you can start faxing following these five simple steps

Making Money with Your Mobile App

Oct 22, 2013

Today, over 50% of physicians across the country are employed – either by a hospital or practice group. Those who wish to remain independent are now joining associations to help negotiate better payer reimbursements or lower costs for certain services. Many independent practices find that they do not have the capital to add EHRs and […]

Sfax vs Fax Servers

Oct 22, 2013

Discover why online fax is the next step in the evolution of communication. Flexibility and security are just two of the many advantages Sfax has over more traditional communication channels.

The Changing World of Physician Communication in the Face of HIPAA and HITECH

Oct 19, 2013

Physician-to-Physician Communication With the number of serious medical errors on the rise due to miscommunication among health care providers, it is shocking that there has been little meaningful change in this area in the past decade. There have been many efforts recently that aim to effectively lower medical costs for patients, but few that would […]

Protecting healthcare data on Android devices

Oct 16, 2013

ith more health professionals using smartphones and tablets in their work, the security of these devices is of utmost importance in order to prevent data breaches.

Protecting healthcare data on iOS devices

Oct 15, 2013

As we discovered recently, more healthcare professionals than ever before are turning to smartphones for their day-to-day work.

Health data exchange slowed by paper use

Oct 07, 2013

According to a new HIMSS Analytics report, the exchange of health data in Health Information Organizations (HIOs) is being slowed by the use of paper and traditional fax. Sfax can provide an answer.

Use of smartphones and tablets in healthcare on the rise, study suggests

Sep 28, 2013

According to the study of 1,063 participants, 86% use smartphones, which is up 8% from 78% in 2012. 53% of those studied use tablets at work, compared with 34% in 2012. All participants use laptops or desktop computers, and 47% use all three devices at work.

Why choose a secure online fax service?

Sep 26, 2013

From small startups to giant corporations, communication is the key to any successful business. Uniting departments and organizations across any distance, fax is a long-standing, reliable method of transferring messages and data. Some may say there is no space for fax in the digital age, but this is far from the truth. Online fax is alive and well, and there are numerous reasons why it is a valuable addition to any company.

Healthcare Technology Solutions that Keep Doctors at the Center

Sep 20, 2013

As the climate of healthcare changes and the entire system is over-hauled to reduce costs and increase access, the humanity of medicine is at risk. Regulations and new standards, aimed at normalizing care delivery, seems to stifle that which was sacred not too long ago. As we are forced to adapt to keyboards and a […]

Why financial institutions should be using a secure online fax solution

Sep 12, 2013

Financial institutions constantly deal with a high volume of sensitive information, from individual client accounts to mutual funds, stock brokerage and investment banking. As a result, there are multiple challenges which come with protecting the highly confidential data processed at each level.

Healthcare security breaches concern 4 million

Sep 02, 2013

With thefts and data compromises happening with alarming regularity around the world, making sure that your data is sent via a secure channel should be your top priority.

Your App Can Make A Difference, But Is It Secure?

Aug 30, 2013

As physicians, we know that seconds really do make a difference in patient care, but the legal line can easily be blurred between providing the fastest emergency communication and keeping protected health information secure. There is no question mobile apps can make a difference in helping doctors speed up communication around diagnosis and treatment plans […]

Research by Forrester shows workers prefer keyboards over tablets

Aug 28, 2013

In the age of tablets and smartphones, PCs and laptops are being rapidly replaced in the home as well as in the workplace. More and more companies are making use of the portability and flexibility of tablets for day-to-day work, but is it something that workers really want?

Integrate secure faxing into your application with Sfax v3 API

Aug 21, 2013

With Sfax v3 API comes the tools and assistance needed for a company or individual to develop an app that works with Sfax.

HIPAA-compliant cloud fax service Sfax launches mobile app for Healthcare

Aug 14, 2013

Today, Austin-based SecureCare Technologies, Inc. has announced the release of the new mobile app version of its secure cloud fax service, Sfax. The free app, available on iOS and Android devices, allows its customers to manage their faxes ‘on the go’. Sfax for Mobile allows users to securely send, receive and manage faxes from their […]

Answering Service HIPAA-Compliant?

Aug 09, 2013

As doctors, we are constantly looking for ways to work more efficiently without compromising patient care. One way we do this is to increasingly rely on our mobile devices, but we have to be careful we don’t accidentally violate HIPAA/HITECH privacy and security rules. Here’s a potential trap physicians may fall into. Receiving text messages […]

Save up to $19,224 a year with Sfax

Aug 06, 2013

Manual faxing is fraught with issues and inefficiencies. It lacks in terms of security, with hard copies easily intercepted by third parties, and is costly in terms of employee time and money spent on physical resources.

Why Healthcare providers should invest in cloud fax

Jul 29, 2013

Whilst businesses across all industries are taking to cloud computing, healthcare providers have been slow to adopt the technology

Report a Lost or Stolen Device with ePHI

Jul 26, 2013

Physicians have a lot to lose if they don’t take the time to get up to speed on how to comply with the latest HIPAA/HITECH privacy and security rules. Here’s a violation physicians may not even be aware of, but that could cost them. Not reporting a lost or stolen device that contains PHI. Losing […]

Sfax customer survey results

Jul 25, 2013

The results of our latest customer survey are now in! We’ve been working hard to ensure Sfax is best in class, and our customers confirm that our product is one of their favorite for sharing and accessing faxes securely at any time, wherever they are.

Digitally sign and annotate faxes with Sfax

Jul 22, 2013

One of the main features of Sfax, and one that we often hear from our customers is an extremely useful tool, is the ability to annotate and digitally sign faxes send it on or back to the sender – without the need to print, sign and the scan the paper document.

Be Careful When Sharing your Phone

Jul 12, 2013

Our job as physicians has an infamous reputation for blurring lines between our work and personal lives. This blurred line carries over to patient security and can potentially be a big deal because of HIPAA/HITECH security regulations. Here’s an example of a rule you may not even know you are breaking. Allowing your child to […]

Snapping Pictures of Patients – Legal?

Jul 02, 2013

The recent final rule of the HITECH Act outlines that even if the physician is unaware of the violation, they may be fined a civil penalty of $100 – $50,000 per violation. It is time for even the most resistant doctors to pay attention to how they handle protected health information (PHI). Here’s a scenario […]

How green is cloud fax?

Jun 18, 2013

Switching away from the messy, wasteful practice of manual fax and embracing modern technology will save your business money on energy bills, ink and paper.

Dangers of Unsecure Texting

Jun 14, 2013

Doctors do not plan ahead to violate HIPAA, but in this digital age, they may be doing it because they did not plan ahead. Here is a common way physicians are breaking HIPAA/HITECH privacy and security rules, and may not even know it. Texting PHI to members of your care team. It’s a simple scenario: […]

Why fax is more secure than email

Jun 10, 2013

Email is a much newer technology than fax, but fax use continues to grow by more than 12% every year. This has left many onlookers confused as fax seems like it should be left in the past – how wrong they are.

Digitizing the office space

May 30, 2013

There is a growing trend in the business world to ‘digitize’ the office space. This is the act of processing data and documents into a digital format so that they can be accessed by computer.

What Is Cloud Fax?

May 22, 2013

Cloud faxing provides many clear advantages over traditional faxing solutions and email file transfer systems. Manual fax machines are being abandoned as businesses are increasingly turning to cloud faxing for all of their secure data transfer needs.

Healthcare providers putting patient data at risk by using email

May 20, 2013

Since the August 2009 Breach Notification Rule came into existence it has been clear to everyone just how frequently healthcare and patient data is compromised across the nation. Inappropriate use email continues to be a issue.

Security and permissions

May 06, 2013

We’ve rolled out some great new features and tweaked a couple of things. Permissions We know Administrators and IT Managers need to control what users can do – what specific actions they can take. This is especially important with team working and collaboration and for compliance reasons. We have created the ability for Accounts Admins […]

Austin Leads The Top 12 American Boomtowns

Apr 29, 2013

Bloomberg Rankings sorted through U.S. Census data for metropolitan areas to rank those with the greatest population growth, then scored areas on growth in gross domestic product, adjusted for inflation. Combine the two scores and winnow the list to regions with more than 1 million residents, and you have American’s fastest-growing cities. The Austin area […]

New Technology, New HIPAA Changes

Apr 08, 2013

A new set of HIPAA patient privacy regulations will impact practices and physicians everywhere with stronger legal scrutiny and higher fines in place. The U.S. Department of Health and Human Services (HHS) has updated the final omnibus to enhance the security of patient privacy established by the Health Insurance Portability and Accountability Act of 1996 […]

Getting Started on DocbookMD: An Orientation

Mar 29, 2013

We recently expanded our user base at DocbookMD, and found ourselves teaching the basics to hundreds of new doctors and medical society executives around the country. What became quickly apparent was the fact that while DocbookMD is very simple to use, the best features are not always obvious until you have used them once. What […]

mHealth: A New Era in Medicine

Mar 08, 2013

Mobile Healthcare, or mHealth, is quickly becoming mainstream in the medical community. Physicians are increasingly reporting that they do not feel comfortable with growing patient workloads in this time of ever-changing healthcare delivery. This shouldn’t come as a surprise as doctors have more consulting physicians to collaborate with, higher complexity of diseases to manage, and […]

Communication Without Borders

Feb 15, 2013

G. Bernard Shaw once said, “The single biggest problem in communication is the illusion that it has taken place.” It’s no secret that communication between health care providers is far from where it needs to be. Just to grasp the magnitude – look at the 2009 cross-sectional study of Medicare claims data by Pham et […]

Physicians: Mobile Communication Saves Lives

Feb 08, 2013

With the number of serious medical errors on the rise due to miscommunication between health care providers, it is shocking that there has been little meaningful change in this area in the past decade. Few changes would lower medical costs and improve health outcomes like opening communication between physicians. The Joint Commission has estimated that […]

HIPAA-Compliant vs HIPAA-Secure in Mobile Health Technology

Jan 30, 2013

This terminology is undergoing a bit of a revamp as the subtleties come into question. Simply put, HIPAA-compliant is an action, and HIPAA-secure is an adjective. Compliance includes active, on-going choices that a physician (or other covered entity) makes in order to keep protected health information (PHI) safe. It is the covered entity’s responsibility to […]

Leaps of Faith

Jan 25, 2013

When Engineer Carl Ritter von Ghega began work on the devastatingly steep stretch of track in the Austrian Alps in the mid 1850’s, there was not even a train in existence that could handle such steep terrain – but he knew it would come one day. From a technology standpoint, DocbookMD has taken a similar […]

New Year, New Era in Medicine

Jan 18, 2013

Hello 2013, good-bye old technology. Will this be the year that the merits of digital technology in medicine are finally realized financially? Not many can predict where healthcare is headed, but it does seem clear that the age of paper and face-to-face meetings are slowly becoming things of the past. Items once indispensible to me […]

Holiday Shopping for the Doctor Who Has Everything

Dec 14, 2012

With the holiday season upon us, many are thinking of new gadgets as gifts, or for ourselves. The smartphone and tablet market has never been so closely watched as now, and with the competition between Google and Apple products, no one is more interested in the latest trends than those who program for their devices. […]

On Being Thankful

Nov 23, 2012

Mother Theresa once said, “I alone cannot change the world, but I can cast a stone across the waters to create many ripples.” I can’t help but reflect today on the many things to be thankful for in this life – but today I reflect on those who I see making ripples. It is not […]

Carbon footprint and the fax machine

Nov 19, 2012

Medical Technology Innovation: Are we answering the wrong question?

Nov 16, 2012

Sure, we’re late adopters. Most docs would probably be happy to continue to carry the same brick-sized mobile phone, or row of pagers if it meant they could continue to focus on providing the best patient care. Keeping up with the latest in our field, cutting edge research and standards of care generally drives us […]

A Call-to-Action: Young Physicians, Join Your County and State Medical Society

Nov 09, 2012

Well, the election is over – and whether you’re red, blue or green, there’s a lot of work to do, and we physicians need to collaborate on the road ahead. This is true in the medical world now more than ever. The upcoming interim meeting of the American Medical Association will certainly address some of […]

Join us for an Sfax webinar

Apr 27, 2012

Choosing the right fax service is important and finding time to properly evaluate the options can be difficult. We have webinars to better demonstrate what Sfax has to offer.

Tim Rowan believes in Sfax for home care

Jun 10, 2011

Long-term home care technology commentator, Tim Rowan, took Sfax for a test drive and liked what he found.

Sfax Review on EMR and HIPAA website

Jun 07, 2011

We love it when other people review and provide feedback about Sfax. John Lynn, HIT Analyst and author of the open forum and for EMR, EHR and HIPAA-related information,, has taken a look at Sfax Driver and Sfax Online. John comments: “..we could talk about the reasons that faxes are so effective and successful, […]

Fax-to-email to send PHI

Jun 01, 2011

In the highly regulated and litigious world in which we live, sending, receiving or managing sensitive documents and data through email or services that use email can be plain negligent. Unfortunately, many healthcare businesses are transporting Protected Health Information (PHI) and Social Security details by email or services that use email every day because they […]

Fax-to-email to send PHI

Jun 01, 2011

Find out why, in the highly regulated and litigious world, sending, receiving or managing sensitive documents and data through email or services that use of email is plain negligent.