The hidden cost of data breaches that you should know about, but probably don’t

Mar 08, 2019

It’s no secret that data breaches are costly, both in monetary and reputational terms, but there’s often a lot more to a data breach than initially meets the eye. More often than not, the effects of a data breach are long-lasting and multifaceted. Research conducted by the National Cyber Security Alliance suggests that around 60% […]

Lack of BAA costs Florida Contractor Physicians’ Group $500k

Jan 11, 2019

Advanced Care Hospitalists (ACH), a Florida-based healthcare provider, faces a $500,000 fine from the Department of Health and Human Services Office for Civil Rights (HSS-OCR) for compliance failures following disclosure of protected health information (PHI) to an individual later found to be using a false identity. This was the second OCR settlement to be reached […]

Latest DBIR Report Reveals Worrying Data Breach Statistics

Sep 14, 2018

The increasing adoption of technology and digital processes is proving to be somewhat of a double edged sword for businesses. While on the one hand, the digitization of industries such as healthcare, finance, and manufacturing is allowing organizations to implement more efficient processes, more streamlined communications, and more effective regulatory compliance strategies – often at […]

From email data breach to wall of shame: Don’t let it happen to you

Aug 21, 2018

Email data breaches are an all too common occurrence in healthcare. Analysis of recent data breaches by HIPAA Journal revealed that email was the second most common location of breached electronic protected health information (ePHI) in March 2018, closely following portable electronic devices (laptops /other portable devices) as the number one cause – these email […]

Three things 2017 taught us about data security in healthcare

May 31, 2018

Healthcare data is one of the most sensitive forms of personal information that exists. It is also one of the most sought after – and most frequently breached. Protecting this valuable health data is proving to be increasingly challenging, but exploring recurring data breach themes can help organizations to identify where the risks exist, and […]

Three healthcare IT trends to watch in 2018 and 2019

Apr 27, 2018

2018 is shaping up to be another landmark year for the advancement of healthcare technology, as new innovations in IT, medical devices, data analytics and much more, make their mark on the industry. Here are three key technology trends that will play a big role in healthcare during the year ahead and into 2019. AI […]

So you think you know fax?

Apr 05, 2018

Four common myths debunked Most people’s perception of fax is that it’s archaic and has no place in the modern workplace, particularly in healthcare settings, where speed and security of communication is critical. While this may be true of traditional fax machines, cloud fax offers many unique benefits that are ideally suited to withstand the […]

Information security threats to watch through 2018

Mar 12, 2018

The Information Security Forum (ISF), a nonprofit association that researches and analyzes security and risk management issues, recently published its ‘Threat Horizon’ report. Outlined below are some of the major information security threats that organizations need to be aware of in 2018, along with some tips for mitigating the risks. 1) Technology adoption dramatically expands […]

5 Key Features to Look for in a Secure Fax Solution

Feb 26, 2018

Cloud faxing offers many advantages over traditional faxing, but choosing a service that’s right for your healthcare business can be a tricky process. From security standards to monthly costs there is much to consider, so to help with the decision process we’ve outlined below five key features that every organization should look out for before […]

5 HIPAA Resolutions for the New Year

Feb 13, 2018

2017 has been another busy year for HIPAA breach investigations, which cost the industry over $19 million in fines paid to the government. Unless radical changes are made across the healthcare industry in the next few months, then the outlook for 2018 doesn’t appear to be much better. In preparation for the year ahead, here […]

The average cost of a Data Breach in 2017 is $3.62 million

Aug 19, 2017

According to the 2017 Cost of Data Breach Study, healthcare data breach costs are the highest among all sectors for the seventh year straight. The annual study, conducted by Ponemon Institute and sponsored by IBM Security, reveals that the average cost of a data breach is currently $3.62 million globally, which is actually a 10% […]

There’s more to HIPAA than data breaches

Aug 03, 2017

When most people hear about HIPAA violations, usually the first thing that comes to their mind is ‘data breach’ – hardly surprising considering how frequently large-scale data breaches occur within the healthcare sector. But while healthcare data breaches have become an unfortunate fact of life, there are a number of lesser known HIPAA violations that […]

2017 DBIR report summary

Jul 17, 2017

The 2017 Data Breach Investigations Report (DBIR) published by Verizon reveals exactly what is happening in the world of cyber security right now. This year’s report is based on analysis of over 40,000 incidents, including 1,935 confirmed data breaches. The report reveals that a large number of organizations continue to rely on the same defense […]

The impact of Trump’s cybersecurity order on healthcare

Jun 23, 2017

Last month, President Trump signed his long-awaited cybersecurity executive order, titled “Strengthening the Cybersecurity of Federal Networks and Critical Infrastructure.” The aim of the executive order is to modernize the federal IT network and national cybersecurity risk management.    While much of the executive order specifically addresses defense law enforcement agencies, a section addresses critical […]

OCR planning breach portal shake-up?

Jun 22, 2017

For the past 9 years, the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) has published all reported breaches of unsecured protected health information (PHI) affecting 500 or more individuals on its Breach portal – more commonly referred to as the “wall of shame” – as required by section 13402(e)(4) […]

OCR releases cyberattack guidance for covered entities

Jun 21, 2017

Last week, the Department of Health and Human Services’ (HHS) Office for Civil Rights (OCR) published new guidance for covered entities on the correct response procedures following a cyberattack. Titled ‘My entity just experienced a cyber-attack! What do we do now?’ the guidance consists of a quick response checklist and an accompanying infographic to highlight […]

Lack of BAA leads to fines

May 17, 2017

Lack of BAA leads to $31k HIPAA settlement The Office for Civil Rights (OCR) recently announced that The Center for Children’s Digestive Health (CCDH) has paid a settlement of $31,000 to The Department of Health and Human Services (HHS) for potential violations of The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule. In its […]

Switch to cloud faxing this #EarthDay

Apr 20, 2017

April 22nd is World Earth Day, with this year’s campaign focused on educating people about the environment and climate change. The day serves as an important reminder that we are all responsible for stepping up and doing our bit for the planet. Something as simple as switching from manual fax to cloud fax can massively […]

Reflecting on HIMSS17

Mar 10, 2017

We recently attended The 2017 HIMSS Annual Conference & Exhibition (HIMSS17), the biggest date in the health IT calendar. Now the dust has settled on this year’s event, we thought we’d share three of the major talking points from the three days we spent in Orlando. Cybersecurity Cybersecurity has long been one the biggest talking […]

Download our new guide – Mobile health & HIPAA: Playing it safe in 2017

Feb 27, 2017

A growing number of health providers are looking to mobile devices to improve operational efficiencies and patient health outcomes within their organizations. Yet, according to The U.S. Department of Health and Human Services (HHS), a reported 10% of major health data breaches involve a mobile device. This figure considered, it comes as little surprise that […]

Three hot topics to listen out for at HIMSS17

Feb 09, 2017

In just under a week’s time, the doors will open to The 2017 HIMSS Annual Conference & Exhibition (HIMSS17), the biggest date in the health IT calendar. Over 40,000+ health IT professionals, clinicians, executives and vendors from around the world are expected to attend this year’s event, which will be hosted in the Orange County […]

What makes PHI so attractive to hackers?

Jan 30, 2017

It’s no secret that healthcare data is attractive to hackers. Hacking and IT-related incidents make up the majority of compromised PHI, but why exactly has the healthcare sector become such a popular target? Long term benefits PHI is thought to be approximately 10 times more valuable to cyber criminals than credit card data due to […]

Three tech trends that will impact healthcare in 2017

Jan 12, 2017

As the world becomes increasingly interconnected, technology adoption remains one of the defining factors in the modern healthcare environment. Here are three technologies that will help shape the future of healthcare through 2017 and beyond. Wearables Wearable medical and fitness technology is becoming more common throughout the world, and as more devices enter the market, […]

Cybersecurity resolutions for healthcare organizations

Jan 05, 2017

Implement an efficient incident response plan As the new year is upon us, it’s time to start thinking of some resolutions for the year ahead. Why not try something different this year and set your organization some resolutions based on improving cybersecurity, such as the following: Talk to your employees more Human error is frequented […]

Encryption & HIPAA: Addressable does not mean optional

Dec 12, 2016

Encryption is the process of converting readable information into indecipherable code, while in transit or storage. Encryption is important because it prevents unauthorized parties from accessing sensitive data or information, which for the healthcare industry in particular, is critical for keeping patient health records private. While no organization is immune to the threat of security […]

Three ways cloud fax services can benefit your business

Dec 02, 2016

Cloud fax is transforming day-to-day workflows for businesses of all sizes across a wide range of industries. As well as helping save the planet (enough of a reason to switch from manual faxing alone, in our opinion), cloud fax services can benefit businesses in a number of ways. While not an exhaustive list, the following […]

Why fax is more secure than email

Dec 01, 2016

Email is a much newer technology than fax, but fax use continues to grow by more than 12% every year. This has left many onlookers confused as fax seems like it should be left in the past – how wrong they are.

OCR’s cloud computing guidance puts end to conduit exception myth

Oct 28, 2016

New guidance released by Office for Civil Rights (OCR) confirms that cloud service providers (CSPs) that store patient health information must now comply with HIPAA. If you’re thinking, “why only now?”, you’re not alone. Cloud storage is one of HIPAA’s many gray areas, due the fact CSPs have, until now, been able to circumnavigate their […]

OCR releases ransomware and HIPAA guidance

Aug 18, 2016

Healthcare organizations have generally been slow at implementing appropriate cybersecurity safeguards, positioning the industry as a magnet to cybercriminals. In fact, a recent poll highlights that the majority of U.S. hospitals have fallen victim to at least one ransomware attack in the past twelve months. In recognition of this vulnerability, the Health and Human Services’ […]

Six figure HIPAA settlement a harsh reality check for Business Associates

Jul 20, 2016

Catholic Health Care Services (CHCS), a Pennsylvania based company that provides management and information technology services as a business associate to six skilled nursing facilities, has been ordered to pay $650,000 to settle HIPAA violations connected to the theft of an employee’s iPhone. The incident compromised the PHI of 412 nursing home residents – including […]

Three lessons from the LinkedIn data breach

Jun 08, 2016

Unless you’ve been living under a rock for the past few weeks, you’ll undoubtedly be aware that LinkedIn is back in the media spotlight, and once again, it’s for all the wrong reasons. Back in 2012, the business-oriented social networking platform fell victim to a data breach that resulted in more than 6.5 million of […]

New study confirms healthcare is an easy target for cybercriminals

Jun 06, 2016

  The Sixth Annual Benchmark Study on Privacy and Security of Healthcare Data from Ponemon Institute reveals the leading cause of data breaches for hospitals and medical providers for the second consecutive year is cybercrime. Despite experiencing multiple data breaches of this nature, the majority of healthcare organizations are lacking the resources to effectively manage […]

Mental Health and HIPAA

May 10, 2016

A few months back, we published a guide detailing some of the “Facts of HIPAA’ that all covered entities and business associates need to be aware of. The HIPAA rules apply to behavioural and mental health in much the same way, but there are a few differences for providers who specialise in these fields. This […]

Save the earth. One fax machine at a time.

Apr 20, 2016

For Earth Day we’ve created an infographic illustrating the how manual fax machines damage the environment. Switch to Sfax cloud faxing and reduce your environmental impact.

Five big talking points from HIMSS 2016

Mar 07, 2016

The HIMSS Annual Conference & Exhibition has long been a hotly-anticipated date in the health IT calendar, and this year’s event was no exception. As the dust settles after HIMSS16, we’ve compiled five of the biggest topics of conversation from our five days in the Mojave Desert. Cybersecurity Cybersecurity was a major talking point of […]

HIPAA guidelines for health app developers

Feb 24, 2016

The HHS Office for Civil Rights (OCR) has published new guidance on its mHealth Developer Portal, to help app developers determine how HIPAA regulations might apply to the products they are building. The new guide, entitled Health App Use Scenarios & HIPAA, includes six hypothetical scenarios which set out to address the following two questions: […]

2015 data breach round up

Jan 11, 2016

There have been a number of high profile data breaches during 2015, particularly in the healthcare sector, but also some significant breaches in other sectors that we felt were worth a mention in this year’s data breach round up. While reported breaches are down by 2.5% YoY, it is clear from the variety of organizations […]

Don’t be fooled by HIPAA Conduit Exception Rules

Nov 17, 2015

When selecting a HIPAA fax provider, you’d think that companies who state they offer HIPAA compliant faxing solutions would be prepared to sign a Business Associate Agreement (BAA), right? Well, you’d be wrong. Some cloud fax providers don’t sign a BAA. They advertise that they are HIPAA compliant, but according to the HIPAA Omnibus Rule […]

Phase 2 HIPAA Audit Checklist

Nov 05, 2015

It’s been a long time coming, but according to OCR, the phase 2 HIPAA audits are expected to begin in Spring 2016, so you’ll need to make sure your organization is prepared. With a high number of breaches occurring in the last two years being attributed to a lack of encryption, employee negligence and cyber […]

Email to provider revealed as the reason for recent Atlanta data breach

Aug 18, 2015

A simple error made by an employee sending an email to a contracted provider resulted in the unintentional disclosure of the medical records of 3,000 clients of the Community Care Services Program based in Georgia. The Community Care Services Program is responsible for helping people at risk of nursing home placement to remain in their […]

BYOD and HIPAA – the good, the bad, and the ugly

Aug 12, 2015

BYOD (Bring Your Own Device) has grown steadily over the past few years, and it is showing no signs of slowing down anytime soon. Devices are able to perform tasks far beyond calling and texting, with healthcare professionals now having access to patient data such as electronic medical records (EMRs), results, pharmaceutical information and a […]

Sfax has a new color palette.

Jul 31, 2015

No, it’s not your monitor. Over the next several weeks you will notice a change of color around Sfax from blue to purple. The new purple (Pantone #688 and #689 for you design geeks) replaces the original Sfax blue while still keeping it within a ‘healthcare’ color range. We hope you like it as much […]

5 tips for HIPAA Compliant Faxing

Jul 29, 2015

If you’re in healthcare, odds are you send and receive faxes on a daily basis. Despite the best efforts of the healthcare exchanges, it’s just too early to solve the interoperability issues that prevent the secure sharing of patient data between EHRs. Here’s a helpful list of safeguards to follow when faxing PHI so that […]

Ready for the future

Jul 29, 2015

It is accepted wisdom that for its universality, immediacy and security, faxing will remain a part of business life for the foreseeable future especially in industries like healthcare where real-time exchange of documents is critical every day.  Those troublesome fax machines and fax servers are being phased out in favor of secure digital fax services. […]

Flash Player Status

Jul 22, 2015

As you may be aware, there have been concerns this month over what have been headlined as ‘critical’ zero-day security flaws for Adobe Flash in the browser. We have seen an enormous amount of press coverage – some of which has been inflammatory and ‘Flash bashing’ for the sake of column inches – rather than […]

Protecting PHI on a mobile device

Jul 22, 2015

  Healthcare organizations and other covered entities have an obligation to protect the privacy of the their patients’ ePHI (electronic protected health information). The HIPAA Security Rule requires covered entities and business associates to maintain reasonable and appropriate administrative, technical, and physical safeguards for protecting patients data. As part of this requirement, they must: Ensure […]

How does Apple ResearchKit collect health data?

Jul 06, 2015

Announced in March 2015, ResearchKit is an open-source software framework developed by Apple to aid medical researchers and healthcare organizations in collecting medical information on patients and participants straight from their iPhone or Apple watch. ResearchKit apps created by developers could change the way in which medical research and health monitoring is conducted forever. 1 […]

HIPAA Business Associate Guide to Data Breach Notification

Jun 30, 2015

Business Associates, or BAs, have not been covered by the HIPAA Security and Privacy Rule for as long as the healthcare organizations they provide services to, and this means that some BAs may be unsure of what to do when it comes to being able to handle a data breach incident. No matter the size […]

Ponemon Webinar Highlights – Healthcare Data is Under Attack

Jun 01, 2015

A webinar to discuss the findings of The Fifth Annual Benchmark Study on Privacy & Security of Healthcare Data highlighted that healthcare data is becoming targeted by criminals more frequently than ever as patient data becomes a high value commodity on the black market. The benchmark study collected information from 90 organizations, including both covered […]

Data Breach Investigation Report Highlights Unencrypted Devices as a Major Issue

May 11, 2015

The 2015 Data Breach Investigations Report published by Verizon highlights lost and stolen devices that lack encryption as a major cause of data being compromised across all industries. The report estimates a financial loss of $400 million from 700m compromised records – demonstrating the importance of managing data breach risks. Nearly 80,000 security incidents occurred […]

What impact will The Data Security and Breach Notification Act of 2015 have if passed?

May 04, 2015

On April 15 2015, the House Energy and Commerce Committee approved the Data Security and Breach Notification Act by a 29-20 vote.  The bill is the first federal rule requiring organizations to inform consumers that their personal information may have been compromised by hackers – and will replace any existing State laws. If passed into […]

Increase in cloud adoption raises security concerns

Apr 08, 2015

The growth in cloud computing has been explosive. In 2010, the cloud computing industry was estimated to be worth $37 billion; by the end of 2015, the global cloud market is expected to reach $121 billion. This increase in cloud adoption is a trend set to continue, with 64% of companies saying they expect to […]

What Everyone Ought to Know About Cloud Fax and Scalability

Mar 26, 2015

Don’t let short-term cloud fax deals impact the long-term financial success of your business. Find out more about the real cost of cloud fax when it comes to scalability.

Is faxing HIPAA compliant?

Mar 26, 2015

For those looking to ensure their healthcare data is properly protected, it is worth carefully exploring the measures your chosen service implement.

Prison terms for HIPAA violations predicted to rise

Mar 05, 2015

The threat of PHI data being used for criminal activities is expected to grow – 2014 saw numerous high profile breaches, many of them caused by hackers. However, as the move to ePHI continues, healthcare professionals and their business associates have legitimate access to thousands of patient records at their fingertips, and while the majority […]

Understanding HIPAA document storage compliance in the cloud

Jan 29, 2015

The adoption of electronic patient healthcare information (ePHI), and the widely reported data breaches throughout 2014 has raised concerns around data security, as more and more organizations shift towards implementing measures that could see paper PHI eliminated completely. This is a particular concern for smaller organizations where implementing HIPAA compliant technologies may be a strain […]

2014 HIPAA roundup & year end review

Dec 17, 2014

There has been no shortage of HIPAA related controversy this year, so with 2015 just around the corner, we thought we’d roundup news highlights from the past 12 months. Increase in complaints The number of HIPAA violation complaints received by the Department of Health and Human Services continued to increase during 2014. By May 2014, […]

Stop using old paper fax machines and be HIPAA compliant while going green

Dec 11, 2014

The cost to the environment 1 million trees could be saved every year if 5% of organizations switched to a paperless cloud faxing solution. Conventional fax machines are responsible for consuming more than 200 billion pages of paper each year in the US alone – a single machine uses an average of 5,000 sheets of […]

PHI Breaches Set to Rise as Demand For Home Health Care Increases

Dec 02, 2014

The demand for home health care is expected to continue to rise over the coming decades as millions of baby boomers begin to retire. The US Census Bureau predicts that by 2030, there will be about 72.1 million older persons in the United States; more than twice the number reported in 2000. Data compiled from […]

Meeting HIPAA Security and Encryption Standards

Nov 18, 2014

How secure is your PHI data? HIPAA (Health Insurance Portability and Accountability Act) are set to begin phase 2 audits in 2015, and OCR (United States Office of Civil Rights) have projected that part of the auditing process will include checking whether all systems and software that transmit electronic PHI (Protected Health Information) use encryption […]

Safeguarding against new cyber threats

Nov 13, 2014

The threat of cyber attacks is a very real concern for healthcare industry leaders. Earlier this year, headlines were dominated by Heartbleed – a security bug which compromised users’ personal information by allowing attackers to access protected information via vulnerable versions of OpenSSL software. The latest headline threat comes in the form of Shellshock. Shellshock, […]

Eliminating the risk of email breaches

Nov 06, 2014

Vast amounts of sensitive information is shared within the healthcare industry every day. Email may sound like the most logical tool for sharing such information – it’s quick, fast and easy to use – but it is also inherently insecure. The most common pitfall of email is quite simply human error – sending sensitive information […]

What should you do to prepare for Phase 2 Audits

Oct 30, 2014

The phase 2 audits will focus on targeting HIPAA Standards that were sources of high numbers of non-compliance in the phase 1 audits. This may include: Risk analysis and risk management Content and timelines of breach notifications Notice of privacy practices Individual access Privacy Standards reasonable safeguards requirement Training to policy and procedures Device/media controls […]

OCR Phase 2 HIPAA Audits – The Selection and Audit Process

Oct 24, 2014

Following the phase 1 audit, which focused exclusively on covered entities, the phase 2 audit conducted by The Office for Civil Rights (OCR) will also focus on business associates. From a pool of approximately 550 – 800 covered entities, which have been randomly selected from the National Provider Database and America’s Health Insurance Plans databases, […]

Phase 2 HIPAA audits delayed due to slow web portal development

Oct 07, 2014

A spokesperson for the U.S. Department of Health and Human Services’s Office for Civil Rights has urged entities to remain patient whilst an audit web portal is developed.

Have your Business Associates met the HIPAA Final Omnibus Rule deadline?

Sep 30, 2014

The one-year grace period is up! If you haven’t reviewed your Business Associate Agreements in the last year, it’s time to check your documentation.

10 preventable breaches from the last month alone

Sep 22, 2014

Don’t make the same mistake as these covered entities! Learn from their mistakes and reduce the risk of a HIPAA breach within your organization.

What to expect from Phase 2 HIPAA audits

Sep 16, 2014

Between 550-800 covered entities will be reviewed in the upcoming Phase 2 HIPAA audits. Find out what’s changed and who will be affected.

5 Lessons Learned from the 2012 trial HIPAA audits

Sep 11, 2014

In 2012, the Department of Health and Human Services (HHS) alongside the Office of Civil Rights (OCR) undertook HIPAA audits of around 150 covered entities (CE) to assess adherence to the HITECH Act. Focusing on privacy, security, and breach notification, the comprehensive audits analyzed the processes, controls, and policies of selected CEs to verify compliance. […]

What are the main causes of a HIPAA breach?

Sep 02, 2014

With hacking accounting for just 6% of healthcare data breaches, find out how PHI is being put at risk.

What is a breach under HIPAA?

Aug 25, 2014

As the second largest HIPAA breach ever reported goes public this week, are you up-to-speed with the different types of data breaches?

What is PHI and why should you care?

Aug 19, 2014

Did you know there are 18 different identifiers under HIPAA that constitute PHI? Read on to find out more.

What you need to know about moving to cloud fax

Jul 23, 2014

Worried about cost, security or implementation? Don’t be! Moving to cloud fax can save you money and make sure your documents remain fully secure. Find out how.

Have you got data breach fatigue?

Jul 17, 2014

With each month bringing news of another data breach, it is crucial that businesses work with employees and consumers to ensure personal information remains secure.

Are you ready for the second round of HIPAA audits?

Jul 11, 2014

Have you undertaken a risk analysis? Don’t leave it too late! Read on to find out how you can work towards HIPAA compliancy.

Avoid security breaches this summer. Tips for BYOD during the holidays

Jul 03, 2014

Have you embraced a BYOD culture in your business? Check out our tips for safeguarding sensitive data this summer.

Another blow for Concentra following $1.7 million fine

Jun 20, 2014

A shock discovery exposes Concentra as another HIPAA breach is uncovered. Find out more here.

5 ways cloud fax can change your business

Jun 09, 2014

Advancements in technology has changed the way business works. Here’s how you can evolve your business with cloud fax.

Sharing information – the dos and don’ts

May 30, 2014

Don’t let your personal information, or that of others, fall into the wrong hands – follow these dos and don’ts to help protect sensitive data.

Create and use strong passwords that you can actually remember

May 08, 2014

With hacking and security breaches becoming increasingly prevalent, everyone storing private information online needs to take their password security seriously. There is an abundance of information available on creating secure passwords, but it can easily start to feel pretty daunting to try to follow all the rules. Here’s a list of common password tips from […]

5 Ways to Help Secure Your Remote Workforce

May 02, 2014

Knowledge is power when it comes to efficiently and securing running your business – regardless of size. Empower your workforce, whilst protecting sensitive documents, with these five tips.

Healthcare Listed as a Top Industry for Physical Data Theft and Loss

Apr 30, 2014

Verizon’s Data Breach Investigation Report show Healthcare as top industry for physical data theft and loss. Find out more here.

Need to send a fax quickly? Go mobile!

Apr 21, 2014

With cloud fax there’s no need to risk sending sensitive documents by email. Securely send important documents via your mobile or tablet in six simple steps.

EHR Adoption Booms Among Solo Physicians

Apr 10, 2014

Market research confirms a significant increase in EHR adoption amongst solo physicians as cloud technology transforms the Healthcare industry.

Heartbleed security update

Apr 09, 2014

Less than 36 hours ago, we learned about a potential security exploit called “Heartbleed” on some websites that use Linux/Apache and OpenSSL to secure customer information. We are unaffected.

Why healthcare professionals should choose their business associates wisely

Mar 31, 2014

Are your vendors taking care with PHI? Here are 3 tips when considering your Business Associates.

Are you mobile? Improve your productivity with mobile cloud faxing

Mar 28, 2014

With the ‘Digital Government’ focusing on technology it’s more important than ever for professionals to embrace mobile and cloud services. Find out more.

Data Retention Requirements for Business Associates

Mar 25, 2014

There has been some debate around how long a BA should retain documents containing PHI, as seen in this LinkedIn forum discussion. Some attest that BAs should retain these documents for as short a time as possible while others state regulatory issues that make it necessary to retain these documents for 6 or 10 years.

Why password protection isn’t enough for healthcare professionals

Mar 21, 2014

Under HIPAA ‘covered entities’ must go beyond password protection to protect sensitive information. Find out why here.

Is HIPAA compliancy crucial for your business?

Mar 19, 2014

Every day healthcare professionals rely on the secure transfer of sensitive documents and data. Find out more about our resolute commitment to HIPAA compliancy.

BYOD and Healthcare App Security

Mar 06, 2014

With BYOD on the rise for healthcare professionals make sure you’re aware of app security risks and to avoid to them.

Why fax is no longer a thing of the 90s

Feb 28, 2014

Whilst manual faxing may be stuck in the 90s cloud fax is here to stay, discover more about cloud fax here.

Are your EHR’s under threat?

Feb 12, 2014

With patient knowledge of digital privacy falling short, cloud-IT service providers must take responsibility for the security of EHR to protect PHI.

The Health ‘Digital Divide Dilemma’

Feb 10, 2014

Where do you stand on the health IT ‘digital divide’? Is a lack of financial incentives and technical assistance holding your organization back?

Prevention is the key to success as health data breach tops 800

Feb 04, 2014

With over 70 breaches added to the HSS Breach Notification Tool since last month, it’s time for healthcare professionals and organizations to make sure HIPAA compliant procedures are in place.

Cloud fax and HIPAA. What every healthcare professional should know.

Jan 27, 2014

The cloud is becoming an indispensable component of everyday business. Here we discuss considerations for healthcare professionals when it comes to cloud fax and HIPAA.

Thinking about moving to cloud fax? 7 key benefits you need to know.

Jan 24, 2014

Cloud-based faxing can help transform productivity, keep your documents secure and help save your business money. Find out how you can revolutionize your business in 2014.

The 5 Biggest HIPAA Breaches of 2013

Jan 23, 2014

From stolen laptops to programming errors, find out what caused the biggest HIPAA breaches of 2013 and who was responsible.

How to improve your productivity with cloud faxing

Dec 31, 2013

Whether you’re a small business or a large organization efficiency is crucial for success. Here are five ways you can improve your productivity with cloud fax.

Four faxing myths exposed

Dec 30, 2013

Don’t let misconceptions about fax compromise your business or organization. Here we expose four myths about faxing.

When is it smarter to fax or email?

Dec 29, 2013

Used correctly both fax and email are undeniably valuable for businesses and organizations, but make sure you’re using the right service at the right time. Find out more.

Why your business should switch to cloud faxing

Dec 17, 2013

Start streamlining your business workflow with cloud faxing. Here are five ways in which cloud faxing can benefit your business.

Why is cloud faxing secure?

Nov 28, 2013

With extensive physical, organizational and the technical measures in place you can rest assured that cloud faxing with Sfax is secure.

How online fax can benefit your business

Nov 25, 2013

Online faxing will save your business more than just money. With its ease of use, immediacy of delivery, and universal accessibility Sfax can help revolutionise your business.

Become an eco-friendly business with Sfax

Nov 18, 2013

Cut down on pollution with Sfax and save your business money on energy bills, paper and ink costs with online faxing.

Cloud fax for schools and education institutions

Nov 08, 2013

The day-to-day running and efficiency of educational organizations is dependent on the sending and receiving of important and sensitive information. Find out why cloud faxing with Sfax is the ideal solution.

How to send a fax from your computer using Sfax

Oct 23, 2013

Signing and sending faxes from your computer doesn’t need to be hard. Once you’ve chosen an Sfax plan that suits your needs and made your account, you can start faxing following these five simple steps

Sfax vs Fax Servers

Oct 22, 2013

Discover why online fax is the next step in the evolution of communication. Flexibility and security are just two of the many advantages Sfax has over more traditional communication channels.

Protecting healthcare data on iOS devices

Oct 15, 2013

As we discovered recently, more healthcare professionals than ever before are turning to smartphones for their day-to-day work.

Health data exchange slowed by paper use

Oct 07, 2013

According to a new HIMSS Analytics report, the exchange of health data in Health Information Organizations (HIOs) is being slowed by the use of paper and traditional fax. Sfax can provide an answer.

Use of smartphones and tablets in healthcare on the rise, study suggests

Sep 28, 2013

According to the study of 1,063 participants, 86% use smartphones, which is up 8% from 78% in 2012. 53% of those studied use tablets at work, compared with 34% in 2012. All participants use laptops or desktop computers, and 47% use all three devices at work.

Why choose a secure online fax service?

Sep 26, 2013

From small startups to giant corporations, communication is the key to any successful business. Uniting departments and organizations across any distance, fax is a long-standing, reliable method of transferring messages and data. Some may say there is no space for fax in the digital age, but this is far from the truth. Online fax is alive and well, and there are numerous reasons why it is a valuable addition to any company.

Why financial institutions should be using a secure online fax solution

Sep 12, 2013

Financial institutions constantly deal with a high volume of sensitive information, from individual client accounts to mutual funds, stock brokerage and investment banking. As a result, there are multiple challenges which come with protecting the highly confidential data processed at each level.

Healthcare security breaches concern 4 million

Sep 02, 2013

With thefts and data compromises happening with alarming regularity around the world, making sure that your data is sent via a secure channel should be your top priority.

Research by Forrester shows workers prefer keyboards over tablets

Aug 28, 2013

In the age of tablets and smartphones, PCs and laptops are being rapidly replaced in the home as well as in the workplace. More and more companies are making use of the portability and flexibility of tablets for day-to-day work, but is it something that workers really want?

Integrate secure faxing into your application with Sfax v3 API

Aug 21, 2013

With Sfax v3 API comes the tools and assistance needed for a company or individual to develop an app that works with Sfax.

HIPAA-compliant cloud fax service Sfax launches mobile app for Healthcare

Aug 14, 2013

Today, Austin-based SecureCare Technologies, Inc. has announced the release of the new mobile app version of its secure cloud fax service, Sfax. The free app, available on iOS and Android devices, allows its customers to manage their faxes ‘on the go’. Sfax for Mobile allows users to securely send, receive and manage faxes from their […]

Save up to $19,224 a year with Sfax

Aug 06, 2013

Manual faxing is fraught with issues and inefficiencies. It lacks in terms of security, with hard copies easily intercepted by third parties, and is costly in terms of employee time and money spent on physical resources.

Why Healthcare providers should invest in cloud fax

Jul 29, 2013

Whilst businesses across all industries are taking to cloud computing, healthcare providers have been slow to adopt the technology

Sfax customer survey results

Jul 25, 2013

The results of our latest customer survey are now in! We’ve been working hard to ensure Sfax is best in class, and our customers confirm that our product is one of their favorite for sharing and accessing faxes securely at any time, wherever they are.

Digitally sign and annotate faxes with Sfax

Jul 22, 2013

One of the main features of Sfax, and one that we often hear from our customers is an extremely useful tool, is the ability to annotate and digitally sign faxes send it on or back to the sender – without the need to print, sign and the scan the paper document.

How green is cloud fax?

Jun 18, 2013

Switching away from the messy, wasteful practice of manual fax and embracing modern technology will save your business money on energy bills, ink and paper.

Digitizing the office space

May 30, 2013

There is a growing trend in the business world to ‘digitize’ the office space. This is the act of processing data and documents into a digital format so that they can be accessed by computer.

What Is Cloud Fax?

May 22, 2013

Cloud faxing provides many clear advantages over traditional faxing solutions and email file transfer systems. Manual fax machines are being abandoned as businesses are increasingly turning to cloud faxing for all of their secure data transfer needs.

Healthcare providers putting patient data at risk by using email

May 20, 2013

Since the August 2009 Breach Notification Rule came into existence it has been clear to everyone just how frequently healthcare and patient data is compromised across the nation. Inappropriate use email continues to be a issue.

Security and permissions

May 06, 2013

We’ve rolled out some great new features and tweaked a couple of things. Permissions We know Administrators and IT Managers need to control what users can do – what specific actions they can take. This is especially important with team working and collaboration and for compliance reasons. We have created the ability for Accounts Admins […]

New Technology, New HIPAA Changes

Apr 08, 2013

A new set of HIPAA patient privacy regulations will impact practices and physicians everywhere with stronger legal scrutiny and higher fines in place. The U.S. Department of Health and Human Services (HHS) has updated the final omnibus to enhance the security of patient privacy established by the Health Insurance Portability and Accountability Act of 1996 […]

Join us for an Sfax webinar

Apr 27, 2012

Choosing the right fax service is important and finding time to properly evaluate the options can be difficult. We have webinars to better demonstrate what Sfax has to offer.

Tim Rowan believes in Sfax for home care

Jun 10, 2011

Long-term home care technology commentator, Tim Rowan, took Sfax for a test drive and liked what he found.

Sfax Review on EMR and HIPAA website

Jun 07, 2011

We love it when other people review and provide feedback about Sfax. John Lynn, HIT Analyst and author of the open forum and for EMR, EHR and HIPAA-related information,, has taken a look at Sfax Driver and Sfax Online. John comments: “..we could talk about the reasons that faxes are so effective and successful, […]

Fax-to-email to send PHI

Jun 01, 2011

In the highly regulated and litigious world in which we live, sending, receiving or managing sensitive documents and data through email or services that use email can be plain negligent. Unfortunately, many healthcare businesses are transporting Protected Health Information (PHI) and Social Security details by email or services that use email every day because they […]

Fax-to-email to send PHI

Jun 01, 2011

Find out why, in the highly regulated and litigious world, sending, receiving or managing sensitive documents and data through email or services that use of email is plain negligent.